Frequently Asked Questions
Trying out vCard Wizard:
1. Why can I import/export only 5 contacts?
2. How can I upgrade to a new version of vCard Wizard Contacts Converter?
3. Why should I buy the Pro Edition?
Working with vCard Wizard Contacts Converter:
1. How can I send selected contacts as an email attachment?
2. How can I transfer my iPhone contacts to my new Android device?
3. How can I transfer my Android contacts to my new iPhone?
4. How can I share contacts with my friends and colleagues?
5. How can I merge (combine) my contacts from different sources into one place?
6. Can I transfer contacts between devices?
7. How can I select (filter) contacts I want to transfer?
8. How to avoid transferring duplicate contacts?
9. Can I use vCard Wizard Contacts Converter without Microsoft Outlook installed?
10. I'd like to transfer my contacts to CSV file. Is it possible?
11. How can I merge multiple iCloud or Google accounts?
12. How can I add several vCard files?
13. I have imported vCard file, but some contact fields are missing. Can you help?
14. Can I export my Outlook contacts written in Chinese symbols correctly?
Purchase:
1. How can I purchase vCard Wizard Contacts Converter? What delivery options do I have?
2. Do you provide a discount for non-profit organizations?
3. I have just purchased the program but still have not received the Activation Code.
4. I have purchased additional licenses, but cannot activate all of them with my my new activation code. What should I do?
Installation:
1. I'm not a PC professional. Can I get help to install and tune-up the trial?
2. Do I need administrator privileges if I want to install vCard Wizard Contacts Converter?
3. Will I loose all vCard Wizard Contacts Converter data if I reinstall it?
Compatibility:
1. Does your product work with German, Spanish and French Outlook versions?
Trying out vCard Wizard Contacts Converter:
1. Why can I import/export only 5 contacts?
You are using the Free version of vCard Wizard Contacts Converter that comes with some limitations:
- Import/Export is limited to five contacts at a time;
- Saving of multiple contacts into one vCard file is not available.
To save multiple contacts into one vCard file and merge all contacts into the source of your choice, you need to purchase the Pro Edition.
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2. How can I upgrade to a new version of vCard Wizard Contacts Converter?
Just download the new version and install it on top of the old one. You don't have to uninstall the previous version.
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3. Why should I buy the Pro Edition?
The Free version of vCard Wizard Contacts Converter comes with some limitations:
- Import/Export is limited to five contacts at a time;
- Saving of multiple contacts into one vCard file is not available.
The vCard Wizard Contacts Converter PRO Edition supports Google (Gmail, Android) contacts, iCloud (iPhone,iPad) contacts, Microsoft Exchange/Office 365, Outlook contacts and vCard (vcf), CSV files.
You will be able to import/export, transfer or merge all your contacts into the source of your choice.
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Working with vCard Wizard:
1. How can I send selected contacts as an email attachment?
- Launch vCard Wizard on your PC;
- Select a contacts source and click Next;
- Select vCard (vcf) file as your destination source and click Next;
- Choose the contacts you want to send, confirm your selection and click Transfer.
In just a few moments, the contacts you have selected will be converted and saved to a vCard file. Now you can send it as an email attachment to share the contacts with your friends.
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2. How can I transfer my iPhone contacts to my new Android device?
- Launch vCard Wizard Contacts Converter on your PC;
- Select iCloud (iPhone, iPad) as a contacts source. Login and click Next;
- Select Google (Gmail, Android device) as a transfer destination and click Next;
- Choose the contacts you want to transfer, confirm your selection and click Transfer;
- Sign in to a Google account on your Android device and select "Synchronize Contacts".
In just a few moments, the contacts you have transferred from iPhone will appear in your Android Contacts.
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3. How can I transfer my Android contacts to my new iPhone?
- Launch vCard Wizard Contacts Converter on your PC;
- Select Google (Gmail, Android device) as a contacts source. Login and click Next;
- Select iCloud (iPhone, iPad) as a transfer destination and click Next;
- Choose the contacts you want to transfer, confirm your selection and click Transfer;
- Launch the Settings app on your iPhone, sign in to your iCloud account and turn on Contacts in the list of iCloud services.
In just a few moments, the contacts you have transferred from Android will appear in your iCloud contacts and connected iPhone devices.
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4. How can I share contacts with my friends and colleagues?
- Launch vCard Wizard Contacts Converter on your PC;
- Select one or several contact sources and click Next;
- Select vCard (vcf) file as a transfer destination and click Next;
- Choose the contacts you want to share, confirm your selection and click Transfer.
In just a few moments, the contacts you have selected will be converted and saved to a vCard file. Send it as an email attachment and ask your friends to import contacts using vCard Wizard Contacts Converter.
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5. How can I merge (combine) my contacts from different sources into one place?
- Launch vCard Wizard Contacts Converter on your PC;
- Select several contact sources you would like to merge and click Next;
- Select a destination where you want to combine your contacts and click Next;
- Choose the contacts you want to merge from each source, confirm your selection and click Transfer.
In just a few moments, the contacts you have selected from different sources will appear in the destination source of your choice.
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6. Can I transfer contacts between devices?
Yes, you can transfer contacts between most of your devices: Android, iPhone/iPad, Mac and Windows PC.
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7. How can I select (filter) contacts I want to transfer?
vCard Wizard Contacts Converter offers advanced filtering. You can select contacts to transfer by source, by source groups or by search.
After selecting your transfer and destination source you will see the "Filter contacts" option. Choose the contacts from the list or search by name.
You can review only selected contacts before transferring them.
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8. How to avoid transferring duplicate contacts?
vCard Wizard Contacts Converter offers basic duplicate resolution options, thus you can avoid transferring the identical duplicate contacts.
If you need more advanced duplicate resolution options, please use our Duplicate Remover for Microsoft Outlook or Mergix for all other devices.
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Can I use vCard Wizard Contacts Converter without Microsoft Outlook installed?
Yes, you can use vCard Wizard without Microsoft Outlook installed.
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10. I'd like to transfer my contacts to CSV file. Is it possible?
Sure. Just follow the steps below.
- Download, install and launch vCard Wizard Contacts Converter on your PC;
- Select your contacts source and click next;
- Select CSV as a destination and click Next;
- Confirm your selection and click Transfer.
In just a few seconds, your contacts will be transfered into a CSV file.
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11. How can I merge multiple iCloud or Google accounts?
- Launch vCard Wizard Contacts Converter on your PC;
- Select iCloud or Google as a contacts source. Login and click Next;
- To add more iCloud/Gmail accounts click the "Add Source" button;
- Select the source you wish to add, login to that account and click "Next";
- Select a destination where you want to merge your contacts and click Next;
- Choose the contacts you want to merge, select duplicate resolution options and click "Transfer".
The contacts you have selected from multiple iCloud or Google accounts will appear in the destination of your choice.
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12. How can I add several vCard files?
- Select vCard (vcf) file as a source and click Next;
- Select the folder where your vCard files are located and choose files you want to transfer. If the files are located in different folders, click the "Add Folder..." button.
- Select destination where you want to transfer your contacts and click Next;
- Choose the contacts you want to transfer, select duplicate resolution options and click "Transfer".
The contacts you have selected from multiple vCard files will appear in the destination of your choice.
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13. I have imported vCard file, but some contact fields are missing. Can you help?
If you have used other software to convert your contacts to vCard (vcf) file, some fields could be converted incorrectly. Is this case vCard Wizard will not import broken fields.
Please send us your vCard (vcf) file for evaluation.
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14. Can I export my Outlook contacts written in Chinese symbols correctly?
Yes, you can add the proper encoding manually.
Go to Program Files -> 4Team Corporationv -> CardWizard -> supportedEncodings.txt and enter the following value:
NameForCombobox|CodeForVCFFile|CodepageNo
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Purchase:
1. How can I purchase vCard Wizard? What delivery options do I have?
You can use your a credit card, PayPal, wire transfer, or check (US only).
All software from our website is free to download, but you may also want to purchase the 4Team Installation and Documentation backup.
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2. Do you provide a discount for non-profit organizations?
Yes, we do. Please email us a scanned copy of your NPO statement of exemption and indicate the name and email address of the actual purchaser, so we could send the 15% discount Promo Code.
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3. I have just purchased the program but still have not received the Activation Code.
You should receive the Activation Code within 1 hour after the purchase. Please contact us so we could resend your Activation Code.
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4. I have purchased additional licenses, but cannot activate all of them with my my new activation code. What should I do?
Please contact us so we could resend your Activation Code.
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Installation:
1. I'm not a PC professional. Can I get help to install and tune-up the trial?
Yes, we offer a free e-mail and Live Help support to help you with the program installation and tune-up. Please contact us for more information.
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2. Do I need administrator privileges if I want to install vCard Wizard Contacts Converter?
Yes, you need Administrator rights on your Windows User Account to install vCard Wizard Contacts Converter.
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3. Will I loose all vCard Wizard Contacts Converter data if I reinstall it?
No, all vCard Wizard data and settings will remain intact.
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Kompatibilität:
1. Does your product work with German, Spanish and French Outlook versions?
Yes, it does.
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We are constantly improving your experience. Please contact us and share your opinions and expectations.